Showing posts with label Customer service. Show all posts
Showing posts with label Customer service. Show all posts

Thursday, 2 December 2021

5 Tips to Effectively Market Your Cannabis Business



Over the years, a lot of people have been debating whether or not marijuana should be legalized. The question is often asked - does it have any benefits at all? Well, to answer this question we need to look back since it was first used in ancient times and see how far we've come as a country.

The legalization of marijuana has been debated for years now but now that more states are legalizing it, its market is growing even larger than ever before. As cannabis becomes more mainstream and legalization spreads across the US and Canada, new consumption devices are popping up on store shelves everywhere. Whether you're looking for healthier alternatives or just want something new, many different options will suit your needs. If you're doubtful where to start, try visiting an online head shop like Dankstop to better understand the features and benefits of different products. Since the industry has become so big, many people want to take advantage of these new opportunities. If you are a marijuana business, or you are looking to get into the industry, here are some tips to effectively market your cannabis business.

Advertising
One of the most important things that you should focus on to effectively market your cannabis business is advertising. Unfortunately, this is often easier said than done, since cannabis is still considered a controlled substance under federal law, making it illegal. This can present quite a number of problems when trying to advertise marijuana, so before you begin your endeavor of advertising you should always make sure to catch up on the laws in your state.

There are many forms of advertising that you could use whilst advertising your marijuana business such as billboards, social media, emails, blogging, and more. However, before you choose any of these avenues, you should do some market research to find out where your audience is to advertise effectively.

Emails
The next thing that you should do is collect the email addresses of your customers. There are different ways to do this, and the most effective way is on your website. Many marketers say that ads that pop up as customers enter the website are the most effective way since they grab attention, however, other marketers say that this could be annoying and could cause customers to leave the website.

Another effective way of collecting an email address for customers is asking them to input the email address when making a purchase, or letting them know that you are asking for the email address to alert them to future sales or specials. Having access to a customer’s email address is invaluable since it allows you to communicate not only your products, but also branding to customers, and also serves as a reminder that you exist.

Customer Service
The next form of effective marketing is customer service, it is often not considered a form of marketing. However, giving fantastic customer service is an effective way of retaining customers and gaining new ones. Consider a customer is doubtful where to buy something from your website and needs help, but you don't provide adequate customer service and the customer leaves a bad review. This will dissuade potential customers from buying your product or using your services.

What many businesses are doing these days is using social media platforms to provide customer service since it allows for real-time communication. It also allows you to provide real-time updates with regards to products or services that are experiencing issues. If you are already using social media to market your business, then this step should be natural.

Improve SEO
One among the most important things to do to market your business is to improve your SEO ranking. Most businesses don't consider this step until they are established, however focusing on SEO as you are growing your business will allow you to be found once your business is established. In case you aren't aware, SEO stands for search engine optimization, and it could be the difference between your business making a profit or a loss.

The reason to focus on SEO ranking is that the number of people who shop online is increasing each year, and having a good SEO ranking will allow you to reach those people. More than this, you can be sure that your competitors are doing it, so by not improving your SEO ranking, you are putting yourself at a disadvantage. 

Tuesday, 29 March 2016

Customer Service Module of ERP

5 Brilliant ways ERP SYSTEM can delight your customers

            
Designed to be used by larger business, ERP Software is considered an enterprise application. Today’s scenario says that customizing a robust and professionally designed ERP can take a long way and help to achieve more.The customer service module of ERP has a lot in store. The proposed model can assist in sales order processing, customer relationship management, physical distribution of goods, billing and invoicing. 

Below are the features of the ERP Customer Servce Module

1,ERP makes sure that blanket and regular orders are made simultaneously.

2, Offers Automated flexible price policies

3, The APT and CPT capability can help to be transparent with the customer about the exact delivery 
date during order entry.

4, ERP enables your customers to order online.

5, Electronic Data interchange makes sales order processing convenient for a company.

In Conclusion, ERP helps you how to treat the customers in direct interactions at the point of sale.

Source: The Silicon Review ( Monthly Special on ERP Companies )
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