Everise to Open Digital CX Innovation Center in Singapore

The global customer experience company Everise has said that it is establishing a Digital Innovation Center in Singapore. The company is also betting big on Asia now.

The US-based company was operating in Malaysia and Japan in joint-venture, but it exited that to go into the business itself. The company is going to focus its investments in Malaysia and Japan; additionally, it will look to add 700 jobs by the end of 2021.

Everise has already recruited 600 native Asian speakers in Kuala Lumpur and Japan for its multinational clients.

"Over the past three years we have seen the opportunity to expand our services in Asia. Companies that are rapidly growing and new market entrants have demand to deliver innovative, multilingual brand experiences," says Everise founder and CEO, Sudhir Agarwal. "We also intend to open a first-of-its-kind center for innovation for our regional clients in Singapore in the last quarter of 2021."

Apart from establishing a Digital CX Innovation Center, the Everise plans to employ 100 Singaporeans by the end of year and 400 by the end of 2022.