Wednesday, 16 March 2022

UAE’s retail sector is massively transforming due to acceleration in technology

 https://thesiliconreview.com/2022/03/uaes-retail-sector-acceleration-technology


Now more than ever, consumers have access to better information and tools at their disposal to make the right decision
In the digital world we live in, technology plays a major role in deciding the success of a business across every sector. In a retail summit held recently in UAE, President, and CEO of Dubai Chambers, Hamad Buamim, has stated that there are major changes happening now in the industry, which is why there are numerous opportunities for the retailers. In the present day, we can see that there has been a big shift in consumer behavior. Now more than ever, consumers have access to better information and tools at their disposal to make the right decision.
This has furthermore increased the expectations of the consumers, and services are expected to be fulfilled faster at lower prices. Another unique angle for the same is that service providers are now expected to deliver their services promptly no matter where they are based. We are now thriving in a landscape where the ball is in the customer’s court, and most of the offerings have become technology-driven. We must understand that the use of emerging technology like data analytics can either make or break a business. Buamim has also added that data analytics is a very powerful tool that can be leveraged to meet the needs of consumers by looking into their past purchases or preferences.

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