https://thesiliconreview.com/2022/03/uaes-retail-sector-acceleration-technology
Now more than ever,
consumers have access to better information and tools at their disposal to make
the right decision
In the digital world we live in,
technology plays a major role in deciding the success of a business across
every sector. In a retail summit held recently in UAE, President, and CEO of
Dubai Chambers, Hamad Buamim, has stated that there are major changes happening
now in the industry, which is why there are numerous opportunities for the
retailers. In the present day, we can see that there has been a big shift in
consumer behavior. Now more than ever, consumers have access to better
information and tools at their disposal to make the right decision.
This has furthermore increased the
expectations of the consumers, and services are expected to be fulfilled faster
at lower prices. Another unique angle for the same is that service providers
are now expected to deliver their services promptly no matter where they are
based. We are now thriving in a landscape where the ball is in the customer’s court,
and most of the offerings have become technology-driven. We must understand
that the use of emerging technology like data analytics can either make or
break a business. Buamim has also added that data analytics is a very powerful
tool that can be leveraged to meet the needs of consumers by looking into their
past purchases or preferences.
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